On November 7, 2026, Quail Creek Bank celebrates 35 years with Carol F., Executive Vice President and Chief Operating Officer.
Carol joined QCB in 1991 as a teller and has since worked in several areas of the bank, including credit, accounting, internal audit, customer service, teller operations, and wires. While working full-time at QCB, she earned her accounting degree and later became a Certified Public Accountant.
Over the years, Carol has helped lead important changes at QCB, including the bank’s core processing conversion in 1995. In 2016, she became Executive Vice President and Chief Operating Officer and was elected to Quail Creek Bank’s Board of Directors.
Today, Carol oversees operations across the bank and works closely with the lending team. What she has enjoyed most throughout her 35 years at Quail Creek Bank is the people. She values the relationships built with employees and customers, as well as the culture of supporting others and helping them grow.
Carol also serves on a variety of nonprofit, state-level, banking, and business organization boards, extending that same people-first approach into the community.
Her personal philosophy reflects the way she approaches both leadership and service:
“Love people and always leave a place better than you found it.”
Looking ahead, Carol is focused on continuing to build the next generation of bankers and helping carry QCB’s culture forward.
Outside of work, she enjoys reading, baking when she has time, and spending time with her family and church family.
Congratulations to Carol F. on 35 years at Quail Creek Bank.
