Join the Quail Creek Bank team
A great place to work, learn, and grow professionally
Quail Creek Bank encourages, develops, and rewards employees who strive to reach higher and challenge themselves. Our commitment to excellence is reflected in all we do, whether taking care of customers, volunteering in the community, or team building within our own staff. Quail Creek Bank management believes in employee empowerment, team work, a family atmosphere, having fun, and personal relationships. We pride ourselves in taking care of our customers with our big bank capabilities and small bank heart, but most of all, doing the right thing.
JOB LISTINGS:
Personal Banker
Quail Creek Bank is seeking an outgoing, customer‑focused professional to join our team as a Personal Banker. This role is ideal for someone who enjoys building relationships, providing excellent service, and helping customers find the right banking solutions to meet their needs.
Position Summary
The Personal Banker provides efficient and courteous customer service while proactively cross‑selling bank products and services to generate new business. This position plays a key role in supporting both new and existing customers through account servicing and relationship management.
Essential Functions
- Cross‑sell all bank products and services.
- Interview prospective customers to open new accounts; explain available products and services, and provide all required disclosures.
- Complete all forms and documentation related to new accounts and account maintenance, including signature cards, check orders, debit cards, and e‑banking services.
- Maintain current knowledge of all bank products to accurately answer questions and open all account types offered by the bank.
- Input customer information into the bank’s core system, new account platform, and other applicable software for account opening or maintenance.
- Follow up with customers regarding pending items for new or existing accounts.
- Ensure all Customer Identification Program (CIP) documentation is obtained and properly filed in a timely manner.
- Manage customer service requests for new, existing, and closed accounts.
- Assist customers with entry to and exit from the safe deposit box vault.
- Perform account input and daily balancing as required.
- Process payments and maintain safe deposit box logs.
- Maintain acceptable attendance and punctuality.
- Perform duties in accordance with established bank policies and procedures.
- Work the required number of hours; overtime may be required when necessary.
- Comply with all bank policies, including the proper reporting of potential harassment or bullying, whether as a victim or a witness.
- Perform other duties as assigned or requested.
Knowledge and Skills Required
- Excellent customer service skills.
- Strong sales and cross‑selling abilities.
- Knowledge of banking products and services.
- Strong organizational and time management skills.
- Ability to manage checklists or systems to ensure timely task completion.
- Knowledge of applicable federal banking regulations.
Training and Experience
- High school diploma or GED required.
- One to two years of experience in a financial institution is preferred.
Currently, we are fully staffed
Easy ways to apply
Email our HR director
Via postal mail
In person
Julie Kirk | jkirk@quailcreek.bank
Quail Creek Bank, c/o Julie Kirk
P.O. Box 20160
Oklahoma City, OK 73156
Quail Creek Bank
12201 N. May Avenue
Oklahoma City, OK 73120
Some positions may not be posted on the website immediately, therefore, you are encouraged to send a resume, application, or inquiry directly to human resources anytime.
Quail Creek Bank is an Equal Opportunity Employer • M/F/Disability/Vets • A Drug-Free Workplace
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